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Hardware Troubleshooting
Troubleshooting the 10/100 PS
08/27/2007 ZebraNet
®
10/100 Internal Print Server 14197L-002 Rev. A
for ZM400, ZM600, GK420 and GX420/430 User Guide
10/100 Internal PS Network Status/Activity Indicator
For the ZM400 and ZM600 printers
Alongside of the RJ45 connector, there is a single LED containing a red element and a green
element. By turning on and off different combinations of these two LED elements, the LED
indicates Ethernet links, activity, and speed.
For the GK420 and GX420/430 printers
On the top of the RJ45 connector, two LEDs are provided for these printers. The left LED is
green and the right LED is amber. Follow the table below to determine activity and status of
the GK420 and GX420/430 printers.
ZebraNet View Utility Discovery or Configuration Problems
If you are having problems using the ZebraNet View utility to discover or configure the unit,
check the following:
• Verify there is not a router between the workstation running ZebraNet View and the
10/100 Internal PS. Because the 10/100 Internal PS does not have an IP address, TCP/IP
communication cannot be started across a router. Run ZebraNet View on the same subnet
as the 10/100 Internal PS.
• Verify that the LED on the 10/100 Internal PS is active. Consult the chart above for
details.
LED State Description
Off No Ethernet link detected
Amber 10 Mbps link detected
Amber, blinking 10 Mbps link detected and Ethernet activity detected
Green 100 Mbps link detected
Green, blinking 100 Mbps link detected and Ethernet activity detected
Left LED State Right LED State Description
Off Off No Ethernet link detected
Off Amber 10 Mbps link detected
Green, blinking Amber 10 Mbps link detected and Ethernet activity
detected
Green Off 100 Mbps link detected
Green Amber, blinking 100 Mbps link detected and Ethernet activity
detected
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