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USER GUIDE – DP-550 Mobile Label Printer

Printer Operation Refer to Figure 4 and locate the movable paper support. Move the support by pressing in the area indicated by the arrow and then

Printer Operation Control Panel The DP-550 Series printers are designed for simple operation with an easy to use control panel. As shown in Figure 6

Printer Operation Common Error Messages Check Paper This message is displayed and the Error Indicator flashes whenever the printer runs out of paper

Printer Operation Performing A Printer Self Test To perform a self test, press and hold the Paper Feed button while turning the printer on with the

Printer Operation Removing Printed Output In most cases, the host application program will issue a Form Feed that will eject the paper so that all th

Printer Operation MCR IndicatorFigure 8 - Using The Magnetic Card Reader If the card is read successfully, a short beep will sound, “Card Read Ok” w

Printer Operation 10 Unique DP-550 Features Dascom DP-550 Series printers support many unique features not found in other manufacturer’s printers. Th

Printer Operation 11 Automatic Header and Promo Printing Graphic images stored in the printer as described above may be set to automatically print at

Maintenance and Troubleshooting Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are vo

Maintenance and Troubleshooting Battery Care Charging the Battery The printer’s battery is charged in the printer using an optional power adapter. Ad

Maintenance and Troubleshooting Testing the Power Adapter and Battery To verify that the printer’s internal battery charger is functioning properly,

Maintenance and Troubleshooting Troubleshooting When encountering problems, the cause may be the printer or may sometimes be due to other problems wit

Maintenance and Troubleshooting Other Problems Problem Possible Cause Solution Battery not installed properly. Remove and reinstall battery making su

Maintenance and Troubleshooting 18 Obtaining Service If service is required for your printer, please contact the company where you purchased your prin

Appendix A – Printer Configuration This section describes printer operating features that may be configured to allow DP-550 series printers to commun

Appendix A – Printer Configuration 20 Image Management The items in the Image Management menu affect character size and appearance. The table below

Appendix A – Printer Configuration 21 Default Font Possible Values: 4.2 cpi SnsSrfA 16.9 cpi SnsSrfA 5.5 cpi SnsSrfA 16.9 cpi Courier* 10.2 cpi Sns

Appendix A – Printer Configuration 22 Line Spacing Possible Values: 0 … 3* … 10 Lines When printing text, this item sets the amount of spacing to be

Appendix A – Printer Configuration 23 DEVICE SETTINGS Setup Method Menu Item Values Default Value Control Panel Setup Utility Left Margin 0 to 1.02

FCC Part 15 Class B This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may no

Appendix A – Printer Configuration Form Feed Distance Possible Values: 0.0394” … 1.2608”* … 2.5216” Note: This item is only available when Form Fee

Appendix A – Printer Configuration 25 ADVANCED Setup Method Menu Item Values Default Value Control Panel Setup Utility Auto Power Down Off, 1-15 Mi

Appendix A – Printer Configuration This item sets whether the printer will attempt to reprint the current print job after a paper fault is corrected.

Appendix B – Using the Serial/USB Interface Overview Every DP-550 is equipped with a Serial Interface. Optional cables are available to provide RS-2

Appendix B – Using the Serial/USB Interface Selecting the Serial/USB Interface & Printing the Configuration In order to use the Serial interface,

Appendix B – Using the Serial/USB Interface 29 INTERFACE MENU – Serial Selected Setup Method Menu Item Values Default Value Control Panel Setup Util

Appendix B – Using the Serial/USB Interface 30 XON/XOFF Possible Values: Off*, On This item enables or disables the XON/XOFF (DC1/DC3) character hand

Appendix C – Using the IrDA® Interface Overview In addition to the standard Serial interface, your DP-550 may be equipped with an optional IrDA® inte

Appendix C – Using the IrDA® Interface 3. To select the IrDA interface, press and hold the Enter Button until the following is displayed. Interfac

Appendix D – Using the Bluetooth® Interface Overview In addition to the standard Serial interface, your DP-550 may be equipped with an optional Bluet

Read all setup and operating instructions before proceeding with operation. Do not operate in an enclosure unless properly ventilated. Make sure no

Appendix D – Using the Bluetooth® Interface 34 Bluetooth® Interface Configuration When using Bluetooth® communications, the interface parameters set

Appendix D – Using the Bluetooth® Interface Pairing Mode Possible Values: Paired*, Unpaired This item allows Bluetooth pairing to occur between the p

Appendix D – Using the Bluetooth® Interface 36 Address Possible Values: Twelve digit hexadecimal string. This item displays the unique hardware value

Appendix E – Using the Wi-Fi® Interface Overview In addition to the standard Serial interface, your DP-550 may be equipped with an optional Wi-Fi®, I

Appendix E – Using the Wi-Fi® Interface Wi-Fi® Interface Configuration When using Wi-Fi® communications, the interface parameters set in the printe

Appendix E – Using the Wi-Fi® Interface INTERFACE MENU – Wi-Fi Selected Setup Method Menu Item Values Default Value Control Panel SetupUtility WebPa

Appendix F – Additional Setup Features An additional security menu is available for system administrators who prefer to “lock out” operator changes t

Appendix G – Printer Setup Menu Summary INTERFACE MENU – Serial Selected Setup Method Menu Item Values Default Value Control Panel Setup Utility 9

TABLE OF CONTENTS Printer Operation...

Appendix G – Printer Setup Menu Summary 44 INTERFACE MENU – Wi-Fi Selected Setup Method Menu Item Values Default Value Control Panel SetupUtility We

Appendix G – Printer Setup Menu Summary 45 DEVICE SETTINGS Setup Method Menu Item Values Default Value Control Panel Setup Utility Left Margin 0 to

Appendix H – Mobile Setup Utility This utility should be part of your Developer’s CD. It can also be obtained by contacting Dascom Technical Support.

Appendix I – Control Panel Setup Control Panel Setup allows the user to configure most features of the DP-550. Some items may require using the Das

Appendix I – Control Panel SetupEntering Setup To enter Setup, press and hold the Enter Button while turning on the printer with the Power Button

Appendix I – Control Panel SetupControl Panel Setup Examples The following examples provide step-by-step instructions for changing parameters from th

Appendix I – Control Panel Setup Example: Changing the Serial Interface Baud Rate This example shows the steps required to change the serial baud ra

Appendix J - Power Considerations DP-550 printers are designed to provide superior output using as little power as necessary. This provides the long

Table of Contents Appendix F – Additional Setup Features ...

Appendix K – Print & Font Samples Print Samples 55

Appendix K – Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set

Appendix K – Print & Font Samples Sans Serif Font 57

Appendix L – Specifications Printer Specifications Printing Specifications Printing Method: Direct Thermal, Up To 3.3 Inches Per Second (2.3 ips i

Appendix L – Specifications 60 Power Management Battery: 7.4 V, 2200mAH rechargeable 2 cell Lithium Ion (Not in DP-550si models) Endurance: 500

Appendix L – Specifications 61 Regulatory Approvals Approvals/Markings: FCC Class B CE Mark UL listed AC Adapters E-mark on In-Vehicle Adapters RoH

Appendix L – Specifications Black Mark Position The vertical position of a Black Mark is dependent on the application program that will be used to sea

Appendix L – Specifications 63 Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Receipt

Printer Operation Introduction Thank you for purchasing a Dascom DP-550 Series Mobile Thermal Printer. The DP-550 Series offers a variety of configu

Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. access point An interface between a wireless network and a wir

Glossary IP Internet Protocol. A specification for packets, or datagrams, of data and an addressing method to allow the exchange of data with anothe

Printer Operation Figure 1 - Printer Features Battery Installation and Charging Please refer to Figure 2 and insert the battery by sliding it into th

Printer Operation The printer’s battery status is displayed in the lower right corner of the front panel LCD Display. The status is displayed as a ba