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Strany 1 - 980357-001 Rev. A

980357-001 Rev. A©2001 Zebra Technologies Corporation272227423742DesktopThermal PrintersService Manual

Strany 2

ModelsThere are several models of the printer, each of which look similar but have different ribbon andmedia handling features.LP models print using d

Strany 3 - COPYRIGHT NOTICE

ConventionsThis manual uses the following notations to call attention to important information.ICON / SYMBOL MEANINGWARNING - critical safety informat

Strany 4 - TRADEMARKS

Environmental and Shock ProtectionExtreme temperature and humidity fluctuations or mishandling can damage the printer and powersupply.Allow 30 minutes

Strany 5 - Print Quality Tip

CLEANING AND MAINTENANCEThe printers are manufactured and tested under a strict quality management program. ZebraTechnologies uses only high quality

Strany 6

Cleaning the Media PathKeep the inside of your printer clean as needed, by using a brush, vacuum or air blower along themedia path (except the print h

Strany 7

Cleaning the Print HeadOver time, the print head becomes contaminate resulting in poor print quality. After usingfive rolls of media or ribbon, rub t

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8 980357-001 Rev. A

Strany 9 - INTRODUCTION

TROUBLESHOOTING GUIDEPROBLEMS SOLUTIONSStatus indicator doesnot light when powerswitch is on (I)1. Check power connections from the printer to the out

Strany 10

PROBLEMS SOLUTIONSPrinter appears to beworking with theindicator lightGREEN, but nothingis printed.1. Check the connections between the printer and th

Strany 11 - Unpacking the Printer

PROBLEMS SOLUTIONSPrinter firmware mustbe updated.The printer firmware is updated by way of the parallel port.1. Use the download utility to send firm

Strany 13 - CLEANING AND MAINTENANCE

Print Head LifeThe print head on the left is brand new. The print head in the center has been run over a millioninches and has been cleaned after eac

Strany 14 - Before Loading Media

REQUIRED TOOLSMake use of the following tools while performing replacement procedures:•Phillips driver #0•Phillips driver #1•Phillips driver #2•Slot-h

Strany 15 - Lubrication

14 980357-001 Rev. A

Strany 16 - 8 980357-001 Rev. A

REPLACING PARTSTo access some parts, you need to dissemble other parts; therefore, other procedures must befollowed before and after performing a part

Strany 17 - TROUBLESHOOTING GUIDE

16 980357-001 Rev. A200PackingMaterials290PrintHead203RollHubs204Ribbon Take-Up Clutch205RibbonSupply Clutch202EnclosureLatch207MediaFrame201RubberFe

Strany 18

Packing Materials Replacement 980357-200ATo ship or store the printer, make sure all components are packed as shown.Move the printer carefully. While

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Rubber Foot Replacement 980357-201ARemovalUse tweezers to pull the foot 1234 free ofthe bottom case.AssemblyPush the new foot into its receptacle !unt

Strany 20 - Print Head Life

Enclosure Latch Replacement 980357-202ARemovalUse a slotted screwdriver to push orneedle-nose pliers to pull the latch 12 free ofthe bottom case.Assem

Strany 21 - REQUIRED TOOLS

Ribbon Roll Hub Replacement 980357-203ABoth the front and rear assemblies are on the left side of the carriage and are replaced with the samesteps.Pre

Strany 22 - 14 980357-001 Rev. A

Ribbon Take-Up Clutch Replacement 980357-204APreparationsOpen the cover, then remove media and any ribbon from the printer.Removal1. Remove the retain

Strany 23 - REPLACING PARTS

FOREWARDThis manual provides installation and operation information for the LP 2722, TLP 2722, LP 2742,TLP 2742 and TLP 3742 series printers, manufact

Strany 24 - REPAIR PATHS

Ribbon Supply Clutch Replacement 980357-205ARemovalThe compression spring 3 has considerable force. Hold the assembly as you begin to remove it.1. Us

Strany 25

Front Bezel, Cutter Replacement 980357-206APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grou

Strany 26 - Assembly

Media Frame Replacement 980357-207APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded con

Strany 27

Label Taken Sensor Replacement 980357-208APreparationsProtect against static discharge. Your work area must be static-safe and includea properly groun

Strany 28 - Preparations

Feed Button/LED Replacement 980357-209APreparationsFollow the removal steps of the Media Frame Replacement procedure (980357-207).Removal1. Use a slot

Strany 29

Ribbon Out Sensor Replacement 980357-210APreparationsProtect against static discharge. Your work area must be static-safe and includea properly ground

Strany 30

Ribbon Out Sensor Replacement (continued) 980357-210AInstallation1. Insert the connector through the carriage from the top to the bottom. Route the r

Strany 31 - Check the Installation

Battery Replacement 980357-211APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded conduct

Strany 32 - Assemble the Printer

Print Mechanism Replacement 980357-212APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded

Strany 33

Print Mechanism Replacement (continued) 980357-212ARemoving the Mechanism1. Follow the removal steps of the Media Frame Replacement procedure (980357-

Strany 34

TRADEMARKSLP 2722, TLP 2722, LP 2742, TLP 2742 and TLP 3742 are of Zebra Technologies Corporation.Windows and MS-DOS are registered trademarks of Micr

Strany 35 - # to the carriage

Transmissive Gap Sensor Replacement 980357-213AThe sensor has two parts: one above and one below the media path.Preparations1. Do the removal steps o

Strany 36 - Assembling the Printer

Transmissive (Gap) Sensor Replacement (continued) 980357-213ARemoval of Bottom Sensor1. Use a #0 Phillips driver to remove thescrew 3 that holds the s

Strany 37

Black Line Sensor Replacement 980357-214APreparations1. Do the removal steps of the Label FrameReplacement procedure (980357-207).2. Do the removal st

Strany 38 - Detaching the Mechanism

Upgrades to Memory and Real Time Clock Option 980357-215AThese procedures outline the steps to access and replace SRAM memory, IE flash program memory

Strany 39 - Removing the Mechanism

Upgrades to Memory and Real Time Clock Option - Continued 980357-215AAssembling the PrinterFollow the assembly steps of the Media Frame Replacement pr

Strany 40 - Assembly of Top Sensor

Main Printed Circuit Board Assembly (PCBA) Replacement 980357-216APreparationsProtect against static discharge. Your work area must be static-safe and

Strany 41 - Assembly of Bottom Sensor

Main Printed Circuit Board Assembly (PCBA) Replacement 980357-216AAssembling the Printer1. Perform the assembly steps of the PrintMechanism Replacemen

Strany 42

Platen Motor Replacement 980357-217APreparations1. Do the removal steps of the Media FrameReplacement procedure (980357-207).2. Do the removal steps o

Strany 43

Latch, Left Replacement 980357-218APreparations1. Do the removal steps of the Media FrameReplacement procedure (980357-207).2. Do the removal steps of

Strany 44 - ! Firmware version number

Latch, Left Replacement 980357-218AAssembly1. Turn the shaft " so that the flat of the end faces upward.2. Align the latch 3 so that the flat sid

Strany 45

Media Cautions & Tips1) Always use high quality, approved labels and tags. Approved suppliescan be ordered from your dealer. For the name of a dea

Strany 46

Latch, Right Replacement 980357-219APreparations1. Do the removal steps of the Media Frame Replacement procedure (980357-207).2. Do the removal steps

Strany 47

Latch, Right Replacement 980357-219AAssembly1. Turn the shaft $ so that the flat of the end faces upward.2. Align the latch 2 so that the flat side of

Strany 48 - ! out of its slot

Platen Parts 980357-220AThe platen is not a field replaceable item.Accessing the platen would require you to first follow the removal steps of the Med

Strany 49 - & is correctly mounted

Print Head Replacement 980357-290APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded cond

Strany 50 - $; then, pull the

Print Head Replacement 980357-290ASwapping the Cables1. Follow the removalsteps of the MediaFrame Replacementprocedure (980357-207)2. Detach the topca

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980357-001 Rev. A 47

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vi 980357-001 Rev. A

Strany 54 - Swapping the Cables

CONTENTSINTRODUCTION 1Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 55 - 980357-001 Rev. A 47

viii 980357-001 Rev. A

Strany 56 - 980357- 001 A

INTRODUCTIONIf you are a field engineer or technician, this manual helps you with routine maintenance,troubleshooting and procedures for replacing par

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